RETURNS/EXCHANGES
All orders are accepted for return or exchange within 30 days from receipt of merchandise.

All returns or exchanges must be returned with a copy of the original invoice, in order to ensure accuracy.

Return To:
Plastex Products Inc
Returns/Exchanges Dept
661 Pleasant Street
Norwood, MA 02062

Most returns are processed within 2 days of receipt. We send our check or credit your credit card for the amount of the merchandise returned.

TO EXCHANGE:
Please follow the above procedure and indicate the item that you want. We will charge your account for shipping and any additional merchandise cost that may be necessary. Please return with a copy of our invoice and indicate the credit card you want us to use.

DEFECTIVE MERCHANDISE:
Please follow the above procedure and indicate the problem. We will reimburse you for your purchase price; as well as the return postage. Our quality control department will examine the return and make the final determination, regarding defective product.

RESTOCKING:
Restocking charges may apply to any returns containing over 100 items.

CUSTOMER SERVICE:
You may call us at 888-PLASTEX or contact us at sales@ppprainwear.com

SHIPPING & SALES TAX:
Most orders are shipped via UPS, therefore please use a street address. We normally ship most orders on the day the order is received.
We do not charge sales tax on any clothing item that we sell.

EXPEDITED SHIPMENTS:
Normally, this is not a problem. Please email us at sales@ppprainwear.com with the item number, and location, for a quote.

FOREIGN SHIPMENTS:
Via UPS or US Postal Service
Email us for details and prices sales@ppprainwear.com

SALES TAX:
Our orders are shipped from Massachusetts which does not have a sales tax on the types of products we sell.

DISCOUNTS:
Contact us if you require special discounts on large quantity orders. Customer Service